Shipping & Refund Information

Shipping & Returns Policy

SHIPPING

All orders paid by Paypal, will be shipped to the address indicated in Paypal, unless told otherwise. Orders by credit card will be shipped to the address you provide.

We ship via Canada Post between 1 to 2 business days of receiving your order (and payment). No processing or shipping occurs on weekends. If unsure of shipping time, please email us at info@gridbooks.com for more information.

Please note, most shipments should ship without issues, but some international orders may require custom fees. Our shipping costs do not cover duty/customs.

Shipping Options:

Domestic

Regular Parcel - Regional: Up to 5 business days; National: Up to 9 business days (both with tracking)

Expedited Parcel - 1 to 7 business days with tracking

Xpresspost* - Up to 3 business days with tracking

Priority - Next business day with tracking and signature on delivery.

United States

Small Packet Air - Items between 500 g to 1 kg, 5 to 8 business days, no tracking

Expedited Parcel - ground service up to 4 to 6 business days, with tracking

Tracked Packet - Up to 4 - 7 business days, with tracking

Xpresspost - 2 to 3 business days, with tracking and signature on delivery

Priority - Next business day, with tracking, signature on delivery and on-time delivery guarantee

International

Unavailable at this time.

Returns Policy

All purchases are final and are non-refundable.

PAYMENT

Accepted payment is paypal or credit card. You don't need a paypal account to use it. We will contact you within 48 hours if a payment doesn't go through or have any concerns before we can ship the order.